Registering or logging in - Bidding - Payment & Costs - Shipment & Pick-up - Guarantee of quality - Lots - Other Considerations
Explanation & help
1 Registering or logging into the site
a) How do I log in or register my account?
Click it if you already have an account and wish to log in. You will then be able to log into our website.
b) Do I have to register to bid?
c) I have forgotten my password
Our platform will then automatically send an email to the address you used to register. In this mail you will find a link to a page where you can choose a new password.
a) How are the auctions organised?
b) How can I place a bid?
A new bid ,for a lot costing € 800 ,will have to be at least € 25 higher than the current bid ,to be accepted.
c) What if I am outbid?
3 Payments and costs
a) How can I pay?
b) What are the additional costs?
c) When do I have to pay my lots?
4 Shipment & pick-up
a) Can I collect my own lots?
b) Can my lots be delivered to me?
What are the transport costs?
Transport costs according destination (click here)
Zone 0 I Belgium
Zone 1 I Grand Duchy of Luxembourg, Netherlands
Zone 2 I Germany, France, United Kingdom
Zone 3 I Denmark, Ireland, Italy, Austria, Spain
Zone 4 I Bulgaria, Estonia, Finland, Greece, Hungary, Croatia, Latvia, Lithuania, Poland, Portugal, Romania, Slovenia, Slovakia, Czech Republic, Sweden
Zone 5 I Andorra, Bosnia and Herzegovina, Cyprus, Gibraltar, Iceland, Liechtenstein, Macedonia, Malta, Monaco, Norway, Republic of Moldova, San Marino, Serbia and Montenegro, Turkey, Vatican City, Switzerland
Zone 6 I Australië, Filippijnen, Hongkong, India, Indonesië, Japan, Macao, Maleisië, Mexico, Nieuw-Zeeland, Singapore, Taiwan, Thailand, Vietnam, Zuid-Afrika, Zuid-Korea
Zone 7 I United States:
Note regarding delivery to the United States
The customer is responsible for the shipment of alcohol and is expected to be familiar with and comply with local and national laws. US customers are responsible for determining whether their state laws allow spirits or wines to ship in their state. Each state has its own laws and regulations regarding these products. Contact the appropriate authorities. Each individual accepts responsibility for his state verifications
We can NEVER ship to:
Arkansas (excluding major cities)
There is also a temporary suspension of shipments to New Hampshire and Maryland. Someone older than 21 must be present at the address to sign for the shipment. This excludes post boxes. We also cannot ship to schools, universities and military bases.
We can ship up to 12 bottles in 1 package. Feel free to combine orders with friends and family..